by Stephen Hay | Consultants, Coaches and Advisors
People, process and architecture. What do you expect of a change management consultancy? Have you ever wondered what happens 2-years after a group of change management consultants have finished their work? How sustainable was the change management process that was...
by Stephen Hay | Testimonials
Stephen is a consummate individual who is at once: visionary, multi-faceted, multi-cultural, witty and insightful. He makes every effort to get to the bottom of things and provides invaluable consultancy value. – Jean-Marie Zirano, VP Product Strategy &...
by Stephen Hay | Testimonials
Stephen provided a pragmatic business process framework to support our organisational strategy project at NZTE in the Capital Team. He has a quiet style which doesn’t dominate. Ensuring that all team members understood the process and allowing them and senior...
by Stephen Hay | Testimonials
Stephen is adept at adjusting to the culture of an organisation to enable him to clearly understand the issue and then draws on his wide experience and considerable intellect to craft appropriate solutions. – Sean Trengrove, Director, Business Intelligence NZ...
by Stephen Hay | Projects, Capability and Implementation
There are many advantages of project management for Corporate / Shared Services, not least being helping to clearly distinguish between projects and operations. One of the hazards of managing Corporate Services is that everything can become a project because...
by Stephen Hay | Strategy, Growth and Development
Aligning the art and science of value creation means implementing strategy in such a way that your operations create value for your consumers and stakeholders… Strategy: the art of value creation Operations: the science of value creation Value Creation:...
by Stephen Hay | Process, Productivity and Outsourcing
All good Marxists – NZ Management Magazine October 2012 Stephen Hay reckons he knows why measuring and managing productivity is such a mystery to so many business leaders. It boils down to Marx and the Austrians: well their schools of economic thought, anyway. A...
by Stephen Hay | Process, Productivity and Outsourcing
How ironic it is that much of the talk today about productivity measures is conducted by so-called right-wingers: businessmen, centre-right governments, treasury officials and hard-nosed consultants yet the thinking they employ comes directly from Marx. Marx’...
by Stephen Hay | Strategy, Growth and Development
An Alternative Definition of Strategic Planning: Focus on operational perfection A common definition of strategic planning will be some variation on SWOT: Strengths Weaknesses Opportunities Threats In this framework, Strengths and Weaknesses are focussed internally,...
by Stephen Hay | Testimonials
His instinct for business analysis is both natural and unfailing, not only capturing the finest details of complex processes accurately, but also taking “soft” issues into account at all stages of analysis and maintaining a clear vision of how things fit into the big...
