Workshop Facilitation

If you are interested in realising the full potential of your not-for-profit service organisation, Stephen may be your ideal workshop facilitator and educator.

Stephen facilitates gatherings from small-group to 80-person workshops in both professional service firms and public corporations on how to consistently and continually exceed stakeholder expectations. Based on little known but ground-breaking research on this topic, Stephen’s content is original, provocative, and uniquely relevant to organisations that want to transform themselves into world-class, client-centric and humane enterprises. He can engage an audience of 5 or 50, for a 1/2 day or one-week workshop, or custom-tailored program.

Accolades

We ran a privately organised session for a select group of CEOs under the Chatham House Rule*. When it was all over we asked, “What did you gain from this presentation / session?”

Here’s what they said…

• A ‘lifting of the veil’ experience. I started to see how and why some of our business activities, operations, staff, clients and project outcomes happen.
• A new way of analysing organisations and the style of management required for different phases. Also the ‘strategic U turn’ approach.
• Structure and method can get badly in the way of purpose. (Good strategic input at board meeting.)
• Very interesting insight to the concept of organisation life cycles and phases of development, plus the concept of u-turn strategic examination – all good stuff.
• Understanding of where my organisation is in its life cycle, elements that I can bring to move it to the next stage. Focus on what value proposition we offer.
• Lots of information on where we are as a company – tools on how to measure and achieve value, a better understanding of models used to measure and analyse present position – also reinforcement of where we are (my company). Well presented.

* Chatham House Rule: “When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed”.

Stephen’s Design to Demand™ Training Programmes are geared towards the doers of an organisation. They are designed to ensure that your organisation can continue to improve, innovate and exceed stakeholder expectations long after his consulting intervention has finished. Techniques and methods are passed on in highly interactive and stimulating workshops.

Major Topics

The Sustainable Organisation

Just for today, forget the environment, the sun will rise tomorrow. But will your organisation progress to the next phase of its development with the same certainty? Is your organisation sustainable? Is it seeking eternal youth or ageing gracefully?

Organisations have their own development life cycle and where you are in that will strongly influence how you can bring about change. You’d never suggest to someone going through their forties that they use the same techniques they used to get through puberty, would you? So why do we insist on putting new CEOs in old organisations? Learn…

• how to identify which phase of development your organisation is currently in and how to plan the progression to the next
• why young organisations eventually need structure, despite the best intentions of the founders
• why putting a charismatic CEO into an old organisation is a form of organisational denial
• why serial entrepreneurs are great but serial “graceful agers” are better

Why your Chief Architect is your Board Chair

For too long, Enterprise Architecture has been trying to find its place in organisations. One reason for this is that the role of Chief Architect has never been fully understood…

• Give your Board Chair the tools he needs to guide your organisation’s transformation
• Tighten the links between understanding and doing
• Create operating synergies you didn’t know existed

Quality: Your Strategic Vision, Implemented!

Quality initiatives are usually concerned with assessing how well you do the things you do. But does what you do create value for your clients?

• Learn how Purpose, Measure and Method implement strategy
• Throw away your targets and replace them with meaningful measures
• Be prepared to eliminate methods that don’t contribute to Purpose

To inquire about more programmes or Stephen Hay’s availability for a breakout session, small-group workshop or company-wide change programme, please contact us.