Services
Executives of service organisations engage us for our…
Consulting Services for Executive and Board
The starting point for working together is usually several in-depth conversations to clarify and shape the issues and identify the best approach to implementing your strategy.
Stephen has in-depth knowledge and experience in strategy formulation – in particular the transformation of complex service organisations; strategy implementation; and the creation of high-performance organisations. As an independent advisor, he has a singular purpose: to help his clients meet and exceed their strategic objectives and create stakeholder value. His approach is based on a participative process, often using workshops and retreats, that empowers senior executives and board members and strengthens their role within the organisation.
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Executive Coaching
Stephen offers one-to-one executive coaching for managers grappling with today’s challenges of having to do more with less. Topics we may cover include…
- Rendering your organisation Fit for the Future
- Improving internal and external relationship management
- Engendering organisation-wide collaboration
- Partnering with donors and other stakeholders
- Aligning measurements & rewards
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Workshop Facilitation
If you are interested in realising the full potential of your not-for-profit service organisation, Stephen may be your ideal workshop facilitator.
Stephen has facilitated gatherings from small-group to 80-person workshops in both professional service firms and public corporations on how to consistently and continually exceed stakeholder expectations. Based on little known but ground-breaking research on this topic, Stephen’s content is original, provocative, and uniquely relevant to organisations that want to transform themselves into world-class, client-centric and humane enterprises. He can engage an audience of 5 or 50, for a 1/2 day or one-week workshop, or custom-tailored program.
Stephen’s Design to Demand Training Programmes are geared towards the doers of an organisation. They are designed to ensure that your organisation can continue to improve, innovate and exceed stakeholder expectations long after his consulting intervention has finished. Techniques and methods are passed on in highly interactive and stimulating workshops.
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